Posted by
Wendy Fine
Thursday, 15 October 2009
I wanted to share with you a nice experience we had here at Pixability. We recently edited a video for Lora Canary's meditation website Everyday Oasis. Her site is a place for relaxation, renewal and reconnection, and an escape from chaotic day-to-day life. Lora was very pleased. Our team just received a gift of delicious brownies and a card from Lora praising the video and our work, and I'm including it here:
So I'm going to try to analyze the experience with Lora to glean an understanding of what it takes to make a client happy. What were the ingredients of Lora's project that made it a success?