Frequently Asked Questions

What does the service include?

• A professionally-edited video with music, titles and transitions
• Flip video camera rental
• Branded intro with your logo

How do I know what footage to capture?

Pixability provides a "how to" shot list description based on the type of video you need. We provide instructions that make it easy to capture professional-looking video even with no prior experience.

How do I receive and send the video?

We send a trackable, prepaid, secure shipping envelope that contains everything you need to safely send the video camera back to Pixability.

Can I use the video on my website and Facebook?

Pixability will create a web-sized version of your video that will play smoothly and look great on the Internet.

Can I use my own camera?

Yes. Just upload your footage to your private project area on our website.

Is it hard to shoot video with a Flip camera?

The Flip camera is light-weight, fits in your pocket and as easy to use as a point-and-shoot camera.

Can I email a copy of my video?

Most videos are too large to be sent by email so we include private video hosting so you can securely invite others to view your videos.

What is a "Branded Intro"?

At the beginning and end of your video we will include your company logo and contact information set to music.